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Privacy Policy

The Gateway School

Last updated: 16 July 2025

1. Introduction
The Gateway School respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, communicate with us, or use our online services.

2. Who We Are

3. What Personal Information We Collect
We may collect and process the following information:

  • Full name

  • Contact details (email address, phone number, etc.)

  • Billing and/or delivery information (for online ticket purchases)

  • Records of your communication with us

  • Website usage data (via cookies or analytics)

4. How We Collect Information
Your information is collected when:

  • You contact us directly via email or phone

  • You use our website or fill out a contact or enquiry form

  • You purchase tickets via our online shop

  • You interact with our website through cookies and tracking tools

5. Use of Personal Information
We collect and use personal information to:

  • Process ticket purchases

  • Communicate with you about school-related matters

  • Improve our website and services

  • Fulfil any legal obligations

6. Online Shop
The Gateway School operates an online shop, which currently only sells tickets to school-related events. No physical goods are sold at this time. If this changes in future, the Privacy Policy will be updated accordingly.

7. Data Protection
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Sharing of Information
We do not sell or share your personal information with third parties, except where required by law or with trusted service providers who assist us in operating the website or fulfilling online orders.

9. Your Rights
Under POPIA, you have the right to:

  • Access the personal information we hold about you

  • Correct or update your personal information

  • Object to the processing of your personal information

  • Lodge a complaint with the Information Regulator

10. Cookies
Our website may use cookies to improve your browsing experience and to track website usage. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include the date of the last update.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we process your personal information, please contact us:

The Gateway School
Van Dalen Street North, Ruimsig
Tel: 011 958 2080/1/2
Email: vanloggerenberg.m@thegatewayschool.co.za